Product Manager

Company: WorkOS
Location: San Francisco
Tags: manager, design, saas, technical, support, developer

<p style="min-height:1.5em"><strong>About WorkOS</strong> 🚀</p><p style="min-height:1.5em">WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.<br /><br />We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Vercel, and Plaid.<br /><br />As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control—helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.</p><p style="min-height:1.5em"></p>🎯 About the role<p style="min-height:1.5em">The product team at WorkOS is built for people who want to work on complex problems with real stakes. Our users are developers and technical buyers at fast-growing companies — they have strong opinions, high standards, and they'll tell you exactly what works and what doesn't. Our engineers have sharp product instincts and want to collaborate with PMs who match them.</p><p style="min-height:1.5em">This is a role with genuine scope. You'll own product areas end-to-end — from identifying the right problem to driving it through discovery, design, engineering, and launch. You'll think broadly across the product surface, go deep on specific problems, and operate with a level of autonomy that's rare at most companies.</p><p style="min-height:1.5em"></p>✔️ What you'll do<ul style="min-height:1.5em"><li><p style="min-height:1.5em">Own specific product areas with full accountability for outcomes — from discovery through delivery and iteration</p></li><li><p style="min-height:1.5em">Talk to customers regularly and synthesize what you learn into clear, prioritized product direction</p></li><li><p style="min-height:1.5em">Partner tightly with engineering and design to move from concept to shipped product quickly</p></li><li><p style="min-height:1.5em">Define success metrics and use them to evaluate whether what you shipped actually worked</p></li><li><p style="min-height:1.5em">Work cross-functionally with marketing, sales, and GTM to bring new features and products to market effectively</p></li><li><p style="min-height:1.5em">Identify 0-to-1 opportunities — things that don't exist yet but should — and drive them from blank page to launch</p></li><li><p style="min-height:1.5em">Make hard prioritization calls with limited information and defend them clearly</p></li><li><p style="min-height:1.5em">Contribute to the broader product strategy and roadmap as the company scales</p><p style="min-height:1.5em"></p></li></ul>🌟 What we're looking for<p style="min-height:1.5em"><strong>Must-haves</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">B2B SaaS experience — you understand the developer or enterprise buyer and have shipped products for them</p></li><li><p style="min-height:1.5em">One of: deep domain knowledge in auth, identity, or developer tooling, <em>or</em> a strong track record building developer-facing products specifically</p></li><li><p style="min-height:1.5em">Real 0-to-1 experience — you've started something from scratch, not just inherited a roadmap</p></li><li><p style="min-height:1.5em">Customer obsession in practice, not just on a resume — you talk to users constantly and it visibly shapes what you build</p></li><li><p style="min-height:1.5em">Bias to action — you move fast, make decisions without perfect information, and iterate rather than waiting for consensus</p></li><li><p style="min-height:1.5em">Strong cross-functional collaboration — you've worked closely with design, engineering, and marketing, and you know how to bring those relationships to get the best work out of a team</p></li></ul><p style="min-height:1.5em"><strong>Nice-to-haves</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Experience with pricing and packaging decisions — understanding how product and monetization interact</p></li><li><p style="min-height:1.5em">Background at a company with a PLG motion or developer-first go-to-market</p></li></ul><p style="min-height:1.5em"><strong>Logistics</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Based in the United States — SF or NYC is a plus but not required</p></li><li><p style="min-height:1.5em">Willingness to travel roughly once a month for team or customer meetings</p></li></…