Lifecycle Specialist, Time and Attendance – EMEA

Company: Remote
Industry: Customer Success
Location: EMEA

<strong>About Remote</strong>
<p>Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.<br />With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.<br />We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.</p>
<p> If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!</p>
<p>This is not an active job opening, but a way for us to connect with talent as we plan for future opportunities. If you prefer to interview only for currently open roles, we kindly ask that you wait until an active position aligns with your career goals.</p>
<p>We’re always looking for exceptional talent to join us in our mission to make work accessible for everyone, everywhere. While this specific role isn’t currently open, we’re planning for strategic growth in 2026 and beyond. This posting is part of our future opening pipeline initiative, which helps us connect with outstanding professionals early on.</p>
<p>By expressing your interest in this role, you’ll have the opportunity to start a conversation with us about your expertise and learn more about Remote’s vision and goals. It’s also a chance to explore how your career goals might fit into Remote’s exciting journey of global growth. We’ll keep your information on file for 1 year and be in touch if we see a match in that time.</p>
<strong>What this job can offer you</strong>
<p>The Time & Attendance Specialist will play an essential role in ensuring the accurate and efficient management of Time & Attendance activities for Remote's external employees and clients. This individual contributor position places a strong emphasis on legal compliance and delivering an exceptional employee experience while maintaining efficient processes.</p>
<p>When joining the Time & Attendance team you will be reporting to the Time & Attendance Manager.</p>
<strong>What you bring</strong>
<ul>
<li>Demonstrate proven experience with a strong background in managing employee lifecycle events with care, sensitivity and legal compliance; and providing comprehensive HR support and guidance on employment laws and regulations, spanning various jurisdictions.</li>
<li>Display excellent communication, influencing, conflict management, and negotiation skills, with the ability to confidently lead difficult conversations to a positive outcome, often where parties have conflicting interests, maintaining professionalism and strict confidentiality.</li>
<li>Possess advanced proficiency in written and spoken English at a business level, with additional languages considered a plus.</li>
<li>Show an an aptitude and enthusiasm for innovating and optimizing processes, consistently identifying and implementing opportunities for automation and promoting best practices.</li>
<li>Demonstrate efficiency in operations, with an awareness of the importance of thorough documentation and data integrity.</li>
<li>Be Tech-savvy, with the ability to successfully collaborate asynchronously on various tools, and adapt to new and evolving systems.</li>
<li>Capable of working independently and cohesively in an international team in a fast-paced, asynchronous, remote environment with multiple priorities. Willingness to work flexible hours as needed.</li>
<li>Familiar with communication, documentation, and project management tools such as Notion, Slack, Zendesk and G-suite.</li>
<li>Show enthusiasm for AI with a foundational understanding of its practical applications in operations and automation.</li>
</ul>
<strong>Key Responsibilities </strong>
<p><strong>Employee Relations Management</strong></p>
<ul>
<li>Serve as an expert on Time & Attendance matters, and assist Senior Specialists and Experts on complex projects, including implementing and advising clients and employees on employment law changes from Collective Bargaining Agreement updates.</li>
<li>Be case manager for all employee lifecycle leave and working hours matters with accuracy and attention to detail for both internal and external employees of Remote through out the employee lifecycle including but not limited to Family Leave, Sick Leave, Time Tracking, Public Holidays, Working Time.</li>
<li>Advise on employment legislation and provide guidance on both basic and complex legal interpretations as outlined in employment agreements and labor law as a trusted consultant to cli…